| Andrew Cooke | Contents | Latest | RSS | Twitter | Previous | Next


Welcome to my blog, which was once a mailing list of the same name and is still generated by mail. Please reply via the "comment" links.

Always interested in offers/projects/new ideas. Eclectic experience in fields like: numerical computing; Python web; Java enterprise; functional languages; GPGPU; SQL databases; etc. Based in Santiago, Chile; telecommute worldwide. CV; email.

Personal Projects

Lepl parser for Python.

Colorless Green.

Photography around Santiago.

SVG experiment.

Professional Portfolio

Calibration of seismometers.

Data access via web services.

Cache rewrite.

Extending OpenSSH.

C-ORM: docs, API.

Last 100 entries

Small Success With Go!; Re: Quick message - This link is broken; Adding Reverb To The Echo Chamber; Sox Audio Tools; Would This Have Been OK?; Honesty only important economically before institutions develop; Stegangraphy via PS4; OpenCL Mess; More Book Recommendations; Good Explanation of Difference Between Majority + Minority; Musical Chairs - Who's The Privileged White Guy; I can see straight men watching this conversation and laffing; When it's Actually a Source of Indignation and Disgust; Meta Thread Defending POC Causes POC To Close Account; Indigenous People Of Chile; Curry Recipe; Interesting Link On Marginality; A Nuclear Launch Ordered, 1962; More Book Recs (Better Person); It's Nuanced, And I Tried, So Back Off; Marx; The Negative Of Positive; Jenny Holzer Rocks; Huge Article on Cultural Evolution and More; "Ignoring language theory"; Negative Finger Counting; Week 12; Communication Via Telecomm Bids; Finding Suspects Via Relatives' DNA From Non-Crime Databases; Statistics and Information Theory; Ice OK in USA; On The Other Hand; (Current Understanding Of) Chilean Taxes / Contributions; M John Harrison; Playing Games on a Cloud GPU; China Gamifies Real Life; Can't Help Thinking It's Thoughtcrime; Mefi Quotes; Spray Painting Bike Frame; Weeks 10 + 11; Change: No Longer Possible To Merge Metadata; Books on Old Age; Health Tree Maps; MRA - Men's Rights Activists; Writing Good C++14; Risk Assessment - Fukushima; The Future of Advertising and Surveillance; Travelling With Betaferon; I think I know what I dislike so much about Metafilter; Weeks 8 + 9; More; Pastamore - Bad Italian in Vitacura; History Books; Iraq + The (UK) Governing Elite; Answering Some Hard Questions; Pinochet: The Dictator's Shadow; An Outsider's Guide To Julia Packages; Nobody gives a shit; Lepton Decay Irregularity; An Easier Way; Julia's BinDeps (aka How To Install Cairo); Good Example Of Good Police Work (And Anonymity Being Hard); Best Santiago Burgers; Also; Michael Emmerich (Vibrator Translator) Interview (Japanese Books); Clarice Lispector (Brazillian Writer); Books On Evolution; Looks like Ara (Modular Phone) is dead; Index - Translations From Chile; More Emotion in Chilean Wines; Week 7; Aeon Magazine (Science-ish); QM, Deutsch, Constructor Theory; Interesting Talk Transcripts; Interesting Suggestion Of Election Fraud; "Hard" Books; Articles or Papers on depolarizing the US; Textbook for "QM as complex probabilities"; SFO Get Libor Trader (14 years); Why Are There Still So Many Jobs?; Navier Stokes Incomplete; More on Benford; FBI Claimed Vandalism; Architectural Tessellation; Also: Go, Blake's 7; Delusions of Gender (book); Crypto AG DID work with NSA / GCHQ; UNUMS (Universal Number Format); MOOCs (Massive Open Online Courses); Interesting Looking Game; Euler's Theorem for Polynomials; Weeks 3-6; Reddit Comment; Differential Cryptanalysis For Dummies; Japanese Graphic Design; Books To Be Re-Read; And Today I Learned Bugs Need Clear Examples; Factoring a 67 bit prime in your head; Islamic Geometric Art; Useful Julia Backtraces from Tasks; Nothing, however, is lost with less discomfort than that which, when lost, cannot be missed

© 2006-2015 Andrew Cooke (site) / post authors (content).

Persisting Knowledge Across A Changing Workforce

From: andrew cooke <andrew@...>

Date: Thu, 7 Jan 2010 16:34:01 -0300

It is normal for people to restrict access to knowledge within an
organisation - for job security, through laziness, because they don't
understand why doing otherwise is important (perhaps because the
culture does not value this).  When they leave, the organisation is

This is a particular problem when the organisation is large and the
turnover in staff is mandated (mentioning no names).

The problem is exacerbated by unclear roles and poor communication,
because not only is the knowledge restricted, but access to the owner
of the knowledge is restricted.

In other words, person A may have some knowledge.  Person B may
require the application of that knowledge, but always works though an
intermediary, C.  As far as B is concerned, C leaving is just as bad
as A.

And the same motivations apply.

It would be wonderful (at least from the point of view of the
organisation) if it were possible to capture knowledge, so that it can
easily be passed on to the successor.  This is a hard problem.

An alternative approach, which is not a complete solution but at least
reduces the problem, is to avoid the amplifier effect by connecting
people more directly.  This is an easier problem to solve.

I guess this is obvious.  I'm just thinking things through for my own
satisfaction.  On the way home from work today I was wondering how to
solve the first problem.  Now that I see the second approach I
understand a little better how people work.


Comment on this post